Fixing The QuickBooks Payroll Error PS038 | Payroll Can't Update

QuickBooks has number of tools help in resolving the accounting & payroll processes and much more for your busines. But, sometimes, you might encounter some technical error while working. QuickBooks Error PS038   is one such payroll error. You mostly experience the error while trying to download the PayRoll updates or when your paycheck gets stuck when you try to send it.  Hence, the payroll process got stop as paychecks stuck in the system. So it becomes utmost to fix this issue  ASAP!

Here in this blog we have covered the top instructions to perform while you stuck with Error PS038 in QuickBooks Desktop, so carefully read all the important information.

Some Important Steps To Take Before We Start Troubleshooting The Problem:

1. The most basic thing to make sure of is that your QuickBooks is updated to its latest version. If, in case you are using an older QuickBooks version, make sure to update it to the most latest version.
2. If not already done priorly, create a backup for your company file and payroll data.
3. Make sure that not only is your QuickBooks application updated to its latest version, but also has the latest updates of the payroll tax tables installed in it.

Also Read: QuickBooks Enterprise Condense Data

Tackle This QuickBooks Error PS038 With Given Methods!

Solution 1

After making sure that your QuickBooks application is updated to the latest version, try sending the payroll again. Here are the steps to follow to achieve the same:

Step 1: Got to ‘PayRoll services’ under the ‘Employee’ tab and then go ahead and click ‘Send Usage Data’ 

Step 2: If you are able to send the data successfully without any error popping up, your problem has been dealt with.

Step 3: If you still continue to see the Quickbooks Payroll Error PS038,, follow the methods ahead or simply call us and we’ll be happy to help you out!

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Solution 2

 This method is fairly simple. All you have to do is to check and find a paycheck that is stuck as ‘Online to Send’. Follow these steps to get that to work:

Step1: Go to the ‘Edit’ tab and click on ‘Find’ and then further proceed to click on ‘Advanced’.

Step 2: Now, go over and click on the ‘Choose Filter’ tab, here, look for the ‘FIlter List’ and select ‘Detail Level’.

Step 3: Click on the option that says ‘Summary Only’.

Step 4: Now, once again, go under the ‘Choose Filter’ tab, look for the ‘Filter List’, and select ‘Online Status’

Step 5: Open the drop-down list on the right-hand side and select the option that says ‘Online to Send’

Step 6: Finally, click on the ‘Find’ button to check all the unsent paychecks.

Solution 3

This method includes using the ‘Verify and Rebuild Data Tool’. Let’s see how to do that in a few simple steps:

Step 1: Even though we have mentioned it time and again, we’ll still mention it, just to be safe. Make sure that you have a backup of your files before running this tool or using any troubleshooting method in general.

Step 2: Make sure your QuickBooks is updated for this one!

Step 3: Laun the QuickBooks application and go under the ‘File’ menu to select ‘Utilities’ and then proceed to click ‘Verify data’.

Step 4: If no error is displayed after verifying the data, there’s no need to run the ‘Rebuild’ tool as your company file is already free of errors. Not sure what’s wrong then? Give us a call!.

Step 5: If you see a pop-up saying ‘Your data has lost integrity’ then that means that your file is damaged and needs to be fixed.

Step 6: Now, go to ‘File’ again, select ‘Utilities’ and proceed to click ‘Rebuild Data’.

Step 7: Click ok on the backup company file pop-up window.

Step 8: Select a location on your desktop to save your backup file and click ‘ok’.

Step 9: Once the backup file is saved, the rebuild will start automatically. Let the rebuild finish through. Once done, click ‘ok’

Step 10: Now, Verify the file once again to make sure no errors are popping up. You can now proceed to backup your file by selecting the ‘Backup’ option from the ‘File’ menu.

Need Expert Advice

If these solutions did’t work for you, means, need to rectify the other issues also. Here I suggest you to for solving the "Fixing The QuickBooks Payroll Error PS038", you may take professional help by contacting us at +1(855)-738-0359! We would be happy to assist you if in case these methods did not work for you.